Benner, Chris. Work in the New Economy: Flexible Labor Markets in Silicon Valley. Oxford, UK; Malden, MA: Blackwell Publishers, 2002.

Table of contents Abstract Reviews Excerpt

List of figures.
List of tables.
Acknowledgments.
Preface.
Introduction.
Flexibility.
Intermediaries.
Careers.
Research Data.

Part I: Flexibility and the Transformation of Work and Employment

1. Understanding Flexibility:
   • Labor Markets in the Information Economy.
   • Flexible Work and Flexible Employment.
2. Silicon Valley: Changing Industry Structure and Employment Practices:
   • Flexible Work and Employment Practices.
   • Economic Change and Flexibility.
   • Conclusion: Flexbility and Volatility.
   • Appendix: Industry Cluster Analysis.

   Part II: Flexibility and Intermediaries

3. Flexibility and Intermediation:
   • Labor Market Intermediaries.
   • Intermediation and Markets.
   • Intermediation and Flexible Labor Markets.
   • Conclusion: Increasing Intermediation.
4. Labor Market Intermediaries: Private Sector:
   • Temporary Help Agencies.
   • Consultant Brokerage Firms.
   • Web-based Intermediaries.
   • Employer of Record.
   • Professional Employer Organizations.
   • Conclusion: The Labor Market as Business Opportunity.
5. Labor Market Intermediaries: Membership Based:
   • Blurring Boundaries.
   • Silicon Valley Membership-based Intermediaries.
   • Conclusion: Building Community-based Careers.
6. Labor Market Intermediaries: Public Sector:
   • Workforce Development System.
   • Education-based Intermediaries.
   • Non-profit/Community-based Initiatives.
   • Conclusion: Challenges to Training and Workforce Development.

   Part III: Flexibility and Careers

7. Careers in Silicon Valley:
   • Growing Inequality.
   • Flexibility and Labor Market Outcomes.
   • Intermediaries and Labor Market Outcomes.
   • Conclusion: Significant Problems Exist.
   • Appendix: Silicon Valley Wage Data.
8. Flexbility and Security:
   • New Concepts for Labor Markets in the Information Economy.
   • Intermediaries and Labor Market Policy.
   • Labor Flexibility and a New Employment Contract.
   • A Final Word.

Bibliography.
Index.